Technical Support Services

ADS-I program managers and engineers are adept in providing an interdisciplinary approach to complex projects and systems over the complete life of a program. Our disciplined approach seeks to understand the problem prior to solving it using thorough requirements derivation and documentation. In addition to requirements management, our team systematically focuses on the total ecosystem as it relates to program success by ensuring all disciplines communicate and seamlessly execute from concept to completion.

1. Software Test

ADS-I conducts software testing and configuration management by establishing, maintaining, and managing the consistency of a product’s performance, functional, and physical attributes with its requirements and design and operational information throughout its lifecycle. ADS-I software engineers design, develop, and maintain software systems that satisfy all customer and stakeholder requirements. Our experience covers all phases of the software development life cycle including designing, developing, integrating, testing, and maintaining software systems. We use the latest tools, models, programming languages, and analysis techniques to produce required documentation, artifacts, and optimal solutions. Additionally, we provide strong software engineering management through efficient planning, coordinating, measuring, monitoring, controlling, and performance reporting to ensure disciplined and effective solutions.

2. Technical Writing

ADS-I provides services for a broad range of written technical communication. ADS-I Technical Writers create paper-based and digital operating services. Services provided by ADS-I include: determination of needs of users of technical documentation, work in conjunction with technical staff and development, write, edit, or revise supporting content for products, standardize content, and collect user feedback to update or improve content.

3. Studies, Analyses and Evaluations

ADS-I provides services that provide organized, analytical assessments/evaluations in support of policy development, decision-making, management, or administration. Our capability consists of technical experts that help our clients develop and execute well defined and reliable program evaluation efforts to measure program efficacy and desired outcomes/metrics. Included are studies in support of R&D activities, as well as, the use of models, methodologies, and related software supporting studies, analyses and surveys to prove outcomes and theories.